VIDEO AND TELESALES TRAINING SERVICES
Our custom training programs are designed to bring authenticity and impact to your team members who sell and support customers, online and on the phone.
For more than 25+ years, we've provided expertise to help businesses convert more inbound leads, prospect for new customers, and drive bottom-line revenue growth - all from over the phone. We bring customer service to the forefront of your team's focus to ensure your customers are satisfied both today and tomorrow - driving new acquisitions and long-term retention.
What people say about working with us:
With clear-cut sales training and goals, as well as a focus on capturing much needed new business, their team has the tools needed to win the spirit of process and persistence.
Jen Yakimicki Guimond
Vice President of Revenue - North Central Group
What I love the most is the collaboration with them to deliver webinars where we bring our sales folks from all over North America together to share best practices, learn from one another and discuss industry trends.
Heather Bailey
Senior Director, Worldwide Sales -
Best Western Hotel Group
As a hotel professional, with over thirty-five years experience, I can honestly state that there is no other sales training program that comes close to Star Performance, Inc.
Bob Holsten
Chief Operating Officer - Urbana Varo Holdings
THE STAR PERFORMANCE PROCESS
Delivering customized sales systems with long-term results for over 25 years.
EVALUATE NEEDS
Identify the needs and the level of sales experience of the participants.
DETERMINE FOCUS
Discuss the topics and customize the specific training needed.
FINDING THE "HOW"
Determine the time and resources needed for implementing the process.
CUSTOMIZATION
SPÂ will customize a solution to fit the topic, timing and process of team needs.
ACTIVATION
Agree on the details, shake hands and launch!
HABIT RETENTION
Ongoing support and success measurement to drive long-term ROI.